I stayed at the Halekalani the week of Nov 10th. I am a professional in my late 20's and met my parents for a family trip. We arrived an hour early and we were told our rooms would not be ready until 3:00 PM. Not a problem as it was a beautiful day. I decided to sit by the pool... more

A friend of mine and I had the displeasure of staying and dining at the Halekulani in Oct of 2008. I had read several Trip Advisor reviews raving about the wonderful service and the overall property. We were given an interior Garden Courtyard view room on the ground floor which from the website looked amazing. Unfortunately when I arrived in... more

We have stayed at the Halekulani twice. We are planning to go back this year for Thanksgiving for our third time. Both times I have stayed here the trip has been memorable. Halekulani goes out of their way to ensure every guest feels special and is comfortable. They check you in at your room. The rooms are comfortable and relaxing,... more

My wife & I celebrated our 40 th Anniversary at the Halekulani. We were there for 5 days, having spent a week in Maui before that. I was skeptical, because it was in the heart of Honolulu, but after checking in, we were treated like royalty. Service was impeccable, everyting we expected was surpassed with gracious service. We ate at... more

I have had two experiences with this hotel - the first in December, 2000 and the second in May 2007. In 2000 this hotel was the premier hotel on the beach in Waikiki - excellent service and wonderful food. I was a little shocked in May 2007 as it appeared from the outside (I didn't stay there) that it had... more

This hotel was one of the best I have stayed in. Being a travel agent, I have stayed in many 5 star properties world wide and sold many others to clients. This hotel is not fantastic because of its rooms (whilst they are nice and nothing to complain about, they are not "flash and plush" as you perhaps imagine of... more

My husband and I have just returned from a 5 night stay at the Halekulani. It was just fantastic. BEginning with the check-in process in your room. The oceanfront room was nice, very clean with comfortable bed. The complementary fruit, champagne (for our 15th anniversary) and candy was very nice, especially when we enjoyed the champagne out on the HUGE... more

My husband and I went there on our honeymoon which of course we expected great customer service. On a good note the view from our room was amazing from up high which we had the top floor. Our first of many problems was there was not an iron in the room we had to call for one, and when they... more

We stayed four nights at Halekulani in early August. We weren't sure whether to choose the Halekulani or the Moana Surfrider. We knew that the Surfrider was right in front of the main and sandy part of Waikiki, and the Halekulani was not. We also knew that there really isn't much of a beach in front of the hotel. I... more