We Drove down to San Diego from Vegas, and after spending a couple of nights in a motel on Mission Beach we needed to find somewhere else to stay. After taking one of those sightseeing Buses into the Old Town we decided to stay there for a few nights and enquired about the Hacienda.The hotel looks very impressive and that... more

The hotel had fairly large, comfortable rooms with a sofa. The location is right in Old Town, perfect for walking everywhere. We had an issue where we didn't have any water at all coming into our suite for a couple of hours, and with a little negotiation, they didn't charge us for parking as compensation. The hot tub is great.... more

We spent a weekend at the Hacienda Hotel and stayed in the 700 building, which is on the same level of the lobby. The outside area of the resort was very nice and fit in beautifully with the Old Town "Spanish" feel. We were pretty disappointed with our room though. The carpet needed to be replaced, this was really the... more

We booked our trip through the hotel's website 3 months before hand. The package deal said all hotel taxes,etc. were included. Good thing I printed the package details because shortly thereafter I recieved a e-mail with our reservation, but they added almost one hundred dollars in taxes and fees. I contacted the manager and he said they would honor the... more

I recently stayed at the Best Western Hacienda for the week, and I cannot rave enough about the great location of the hotel. Located right in the heart of Old Town San Diego, there are great Mexican restaurants and shopping right outside your door. Unfortunately, the location is the only thing I would rate as "Excellent". The rooms were a... more

We are two young italian sisters, we went on vacation in San Diego on july 2008 and we decided to stay in this hotel, because was the cheaper we found. We are very glad about our stay there, the hotel is right in the centre, just ten minutes by taxi from the airport and by feet in few minutes you... more

This hotel is in a great location! Lots to do and see, while I do admit to there being an overabundance of Mexican food restaurants. The hotel itself is lovely. Beautiful, well kept grounds and flowers pots. Very clean. Had no trouble with staff . Our room was generously large, clean and comfy. It had a sitting area, something we... more

This was undoubtedly the best hotel of the 10 or so we stayed at during our last visit to the US. The rooms were comfortable and a good size, the hotel had a laundry (necessary after 7 days on the road) and was very close to the Old Town - great place to spend an evening. The only downsides were:... more

I love this hotel. I used to come to San Diego on business a lot from England. I stayed in many other hotels but this was the nicest. Not formal, very laid back. Staff were great with my teen kids (13 and 18), and very respectful to us. Mexican room service staff were very friendly and helpful. Views are stunning... more