All I can really say is this place has the best service and most attentive staff compared to anywhere else I have ever stayed. I was there on business but managed to have a friend from the area meet me and we made the most of our stay. My business went from a projected one night visit to three and... more

Our room at the Lenox was enormous. It was a perfect oasis to return to each night, with a huge bathroom and a separate "closet" room. Staff were excellent and friendly and the location was perfect, being close to Newberry Street and Boylston Street shops and restaurants. The king size bed did slope into the middle a little, but we... more

I was a guest at the Lenox hotel for 4 nights and checked out today. Got a great room which worked out fine for my wife, 2kids and me. Christopher, at guest services, has been unusually thoughtful and attentive to our needs and deserves the first special mention. My children came down with a cold and fever and we were... more

Stayed at the Lenox for four nights over Halloween. It's a great Boston option. We had a superior room with two double beds which was really comfortable. It was impeccably clean and a pleasure to stay in. The service you receive from reception, concierge and housekeeping is great; really friendly and helpful staff. I think the people at the Lenox... more

This hotel is exceptional. We had the best hotel experience we have ever had. The staff made us feel like royalty. I will always make plans to stay at The Lenox in the future. more

A high quality hotel dedicated to the business of looking after the guests. The location is good and there are any number of restaurants in the vicinity as well as some historic buildings. The best shopping in Boston is also on the hotel's doorstep. The City Bar stocks the best collection of malt whiskies I've seen and the bar staff... more

We stayed for five nights at the Lenox with our two children aged 10 & 11 and were so pleased we chose the Lenox, it had a lovely atmosphere. The staff were very friendly and helpful but not intrusive. Our room had two very comfortable double beds and a sofa with plenty of room and a walk in wardrobe and... more

We stayed at this goooooooorgeous hotel for three nights in March and were very impressed. The hotel is on the list of America's historic hotels and it has been maintained and kept in prestine condition. The hotel is beautiful and classic, yet the rooms are modern and comfortable (and large unlike the Fairmont chain). The staff was personable and the... more

My mother and I stayed at the Lenox for two nights before driving west to the Berkshires. As always, I relied heavily on this site, but made my ultmate decision to stay here because of the ability to upgrade to a larger sized guest room. The room was very clean and comfortable. The service was perhaps the best reason to... more