Our family stayed here around X-mas time and the hotel was beautiful! The staff was friendly...the rooms were clean...and beds were SUPER comfy! Parking is always an issue in SF, but OHH well! The parking staff were prompt and gave us some water for our trip home...very nice! Will def. stay again! more

My wife and I stayed at the St Francis 2 weekend nights. Our room was in the original portion of the hotel. We looked out on Union Square and all the activity going on there. When we drove up and were told "We've been waiting for you" it certainly set the right tone. Staff was very helpful as I was... more

I stayed at The Westin St. Francis last weekend to celebrate my 1 year wedding anniversary. Normally when I stay in S.F. I stay over at the Hilton on O'Farrell, however considering the special occasion, I decided to upgrade just a bit. BAD DECISION! First let me say that the hotel is AMAZING. The exterior looks like an old 1920's... more

After staying several times in the Westin Market Street, I was a bit apprehensive at booking the St. Francis, as I tend to like the more modern feel of the other San Francisco Westin hotel. The location is, of course, excellent. I expected the lobby to be larger and a bit more grand, but it is definitely beautiful. I can't... more

We hadn't stayed in the St. Francis for many years. The renovation and the tower rooms are just wonderful. Service was great and it is one of the best of the Westin properties. We wanted to slip in some shopping between other activities, and Union Square made this really easy. Plus it was pouring and being able to rush back... more

We stayed here for 2 nights on a weekend trip to San Francisco. We were in the older part of the hotel. The room was small but had a small closet to put our luggage in, so we didn't feel the room was cluttered. Although the room was one of the older ones, we felt it was above average (but... more

hotel room itself was beautiful and very clean, however, this is probably the worst service we have ever experienced! After a 10 hour drive to get to the hotel we spent 45minutes trying to get into the hotels car park {following the hotels directions}. Once in the car park we were “welcomed” by the valet guys. When checking in to... more

Location was excellent.This hotel is very "grand" at reception and ground level. However rooms in older part of hotel need updating. We stayed on the 10th floor but were accompanied by renovations taking place in a room on that floor from 7.30am on 2 mornings! Not acceptable and informed manager who was very apologetic etc. My warning with this hotel... more

We stayed at the Westin for 5 nights in August and overall I was quite impressed. We loved the Michael Mina Cocktail Bar - Clock Bar,where the service was excellent and I saw one of the cast of Desperate Housewives! We didn't much rate the cafe area, the service was slow and the tea I ordered was practially room temperature... more