Great Hotel in Chicago in a great location. Stayed there with my partner in April on our USA trip and definately would stay again. Location is downtown Chicago and close to all major sightseeing and shopping. The hotel facilities are excellent, clean, rooms are spacious, beds are just plain heaven, bathrooms and showers are just amazing and the staff is... more

It is in a very good location, close to Sears tower (about a mile), the Navy Pier (1/12 mile) close by the free trolley which you can take to go to the Navy Pier or to museums :) TClose to the business district and a quick ride to Old Town. The hotel is beautiful, super modern and sleek. We had... more

Stayed here after attending a wedding in the hotel. Overall, a positive experience. The rooms were fairly large, clean, and we were given a prime view of the Chicago River. The hotel's location is one of it's best assets. We were in walking distance of Millennium Park, Michigan Ave., and right across the street from the House of Blues. My... more

After searching for hours online for different hotels, the Westin made the most sense. So I called up the hotel directly instead of buying online, and wound up getting a great deal. Just ask about their specials... The woman that helped me book was wonderful, and made a note to upgrade my wife and I and treat us with VIP... more

My wife and I spent our wedding night at this hotel and we were greeted by a nice bottle of sparkling wine and chocolate covered strawberries. The room was very nice, but a little small (probably appropriate for the Chicago hotel market though). The room included use of an iMac in the room and we had a nice view of... more

Got a room at the Westin through Priceline for about 60% less than booking direct. Had a huge room on the 7th floor with a city view. Very spacious, clean and comfortable. The room was very dimly lit with no option to increase lighting; and the wifi is at least freein the lobby (although an unpredictable and patchy connection) -... more

Stayed here 4 nights for business meetings. Overall Hotel was very nice. Only complaint was the meeting rooms downstairs for our company were very hot. After NUMEROUS complaints they finally managed to use the A.C. Stayed at Embassy Suites Downtown Lakefront for 3 additional nights...WESTIN was much nicer and elegant. Very good location also more

Very nice, classy hotel. All of the staff is friendly and helpful. The rooms are clean, large and comfortable. Nice location. You must eat at Sullivan's when here - it is only a block away. I would stay here again in an instant. more

I stay at Starwood properties constantly. I used to love the service, and I am one of those model customers - stay 30+ times per year, never complain, etc., but things are progressively deteriorating. My recent problems at the Westin River North are small, but continue the downward trend. 1. After staying at Starwood properties for close to 30 nights,... more