We were at the Westin for a conference. The location of the hotel is great and really convenient. The rooms were comfortable and clean, the staff professional and efficient. You can walk everywhere or grab a bus/subway/taxi--don't bother with a rental car if you're not leaving the city. We even got back and forth to Midway Airport quite easily via... more

My wife and I traveled to Chicago for the Madonna concert and UFC. Needless to say, we had high expectations and found the hotel to be excellent. Between the location and the heavenly bed on the 24th floor, you can't go wrong. Sure things are a bit pricey, but its downtown Chicago, and if you are not willing to pay,... more

Westin Michigan Avenue October 19-20 2008 Rate AARP$220 + tax of 15.5% http://www.starwoodhotels.com/westin/property/overview/index.html?propertyID=1030 909 N Michigan Av Chicago Il 60611 [-] The location of this hotel is a big plus! Located just across the street from the Hancock Building, this high rise hotel is a very mass market hotel 752 guest room hotel, with little imagination to the room décor.... more

unknown to me my friends had called ahead and mentioned it was my birthday...upon my arrival, there were chocolate covered strawberries, drinks, balloons and a card signed by the entire front desk staff in the room. i feel that shaun and the entire front office team at this hotel went above and beyond to surprise and delight me. the views... more

First off let me tell you that I live in the suburbs and staying downtown on a beautiful Chicago weekend is something I look forward to. It was my friend's birthday weekend and we decided to make the best out of it by getting a room and shopping. When I booked my room online, I then called the concierge and... more

We love the location of this hotel right on Michigan Ave..We can walk to most restaurants, to the lakefront, to Millenium park, Navy Pier. For any place too far to walk to or in case of inclement weather, it's easy to take advantage of Chicago's excellent transportation service. We bought two day CTA passes and used them to get to... more

We just returned from a very nice stay at the Westin on Michigan Ave. We were attending a wedding in Chicago and received a good rate so we booked the hotel. Check in was very easy, we were given a room on the 18th floor with a decent view. The room was small but clean and adequate. The bathroom was... more

My wife and I got married one weekend in September in Chicago, and although our wedding was not at the Westin (the reception was across the street), we booked approximately 20+ rooms in the hotel throughout the weekend. Nicole at check-in made the check-in experience worthwhile because she made sure that we had the very best possible rooms in the... more

This hotel was a great disappointment for a business trip. First, the air conditioning was not adequate for a late September afternoon in Chicago. I arrived in the room at about 230pm and had to work. The AC had been off. I fired it up, but it took hours on a not very hot day to make the room tolerable.... more