My stay at the Ambassador East was great! The hotel is in a great location in the charming Gold Coast neighborhood of downtown Chicago. Gave me the feeling of staying in a Chicago neighborhood vs. the concrete jungle of downtown, but the Magnificent Mile and Rush Street are just a few blocks from the front door. The staff was very... more

The Ambassador East is old, tired, and inconsistent in its professionalism. The rooms, which have been advertised as “newly refurbished,” feature small TV’s, water-mark stained furniture, and fixtures that were new in the Nixon administration. With regards to the staff, the porter, Jerry, was a consummate professional, as were a few of the door men; but the young men behind... more

I used to live in Chicago, and I came back for a friend’s wedding. I booked through Hotwire requesting a 4-star hotel. I have stayed at hostels cleaner than this and had better service. First, on the AE hotel website, it suggests signing up for the Iprefer club, where you can get upgrades and extras when available. When we checked... more

When stepping out of the shower and taking a towel off the towel bar, unfolded the towel to discover that it was BLOODY! Presented it to the front desk who assured me that management would get back to me. Two days later (no surprise) management had not called so I called them. They offered to credit my bill for a... more

Absolutely wonderful!!! Every Halloween weekend my family and freinds spend the night at a hotel so that we could meet up in costume then visit one of the clubs there after. Your holel was so accomodating. All my friends and family that stayed in your hotel enjoyed it. The Celebrity Suite was perfect as a meeting place! The room had... more

A friend and I chose this hotel based on an excellent promotional offering and we were not disappointed. The premises were classy and the guest room was very clean and comfortable and of a very decent size. The Ambassador East is slightly north of the shopping on Michigan Ave., but a very easy bus ride away from the shopping and... more

What a great hotel. My wife and I stayed there about 10 years ago when I was there for business. This time we stayed for 5 nights. Had business for a couple days and the remaining time was pleasure. Was also there for my wife 42nd class reunion. OK, the hotel might need just a little remodeling, but it is... more

our second time here in 1 year will definetly return.....terrific service and staff more

I just returned from staying 3 days Ambassador East in Chicago. The hotel is very nice, beautiful for an older hotel in a great neighborhood. The lady who checked me in was new, but very friendly and efficient. The doormen were all very polite. The Pump Room is very elegant and it was quite a pleasure to have breakfast there.... more