Stayed here years ago and loved because of great city view, great service and good sized very nice room. Due to taking family members we opted for Executive room upgrades. Could not believe how small the beds and rooms were! The double room was bigger than room with king bed. Views were not so good and service was poor. Historic... more

The Hilton Chicago is a huge hotel and a very busy one too. The lobby area and rooms are very grand and somewhat colonial. The rooms were not awesomely huge but they were comfortable and conform to Hilton standards. Navigating the guest floors' corridors were like navigating a maze but that adds to the excitement of being in one of... more

Time has flown by but finally getting round to submitting reviews! I got into town from the train, arriving at the hotel around 9 expecting to just leave my bags with them and then go and explore the city, but upon giving them my details they said they had an early check-in room available and I went straight up. I... more

My family and I stayed at this hotel on labor day weekend. I love Chicago and will visit this city again, but I will not stay at the Hilton. I do advise anyone who stays here to double and triple check to make sure you have everything! I left my daughter's blanket and her special pillow in the room after... more

We stayed at the Hilton over the Labor Day weekend. Arrived a little after noon. Check in was speedy and staff very polite. We had a spacious corner room facing the Michigan Ave. The room was clean and comfortable. I also liked that the windows opened. We had lunch at Kitty O'Sheas. The service was great but the food was... more

I booked this hotel room on hotwire for about $100/night, which seems to be a really good deal for this area. The hotel is in a great location for seeing the sights downtown. The lobby looks four-star, but the room didn't really feel so four-star to me. The beds (which were supposedly doubles) were UNBELIEVABLY small. The bedding was very... more

The hotel is a mixed bag of good points and many poor ones. I just returned from a convention at the hotel. The ballrooms and meeting rooms are lovely. The hotel services were very poor indeed, with very rude hotel workers who had little to no interest in doing anything outside of the minimum possible standards of service. This is... more

I stayed at the Chicago Hilton for a training in August 2008. I was not impressed with this Hilton at all and the staff acted as though all of their customers were a burden. My trip was not off to a great start when I called from the airport to let them know that I would need late check in... more

I stayed at the Hilton a few weeks ago, although judging by the decor it could have been 25 years ago. We had a suit with a tiny bathroom and small living area. The room felt dark and depressing. The breakfast was a buffet style and was okay. The hotel is quite big so if you are looking for somewhere... more