This is also one of those "super swank" hotels as I call them. The decor is ultra modern and the door service is very good (not nearly as good & polite as "The James" though). The room is a decent size, great flat screen plasma in the room, nice view of Lake Michigan, and super modern design. Bed is comfortable... more

This W made me feel like Goldilocks: it was just right. Fantastic location - just far enough from Michigan Avenue and Navy Pier - fantastic City and lake views, all the usual W comforts, and a friendlier staff than the usual W hipper-than-thou crowd. We wouldn't think of staying anywhere else next time we're in town. more

We stayed 4 nights at the W lakeshore in Aug 2008. As big W fans we were really looking forward to staying here. We have stayed at at least a dozen W Hotels but put this one quite low on our list exept for the great view. The Lobby was so busy when we checked in we could not get... more

What a nightmare!!! This place charges 479.00 plus tax for a room the size of a box. I chose this hotel because they boasted they were the only hotel in that area that was on the lake. We got a lake view room. I couldn't believe my eyes...the room was so small and there were 3 windows that started 4... more

The hotel itself is a typical W - very cool lobby, chic bar, nice outside sitting area. The rooms themselves are tiny and the bathrooms provide zero privacy because of the shutters that they installed between the room and the bathroom. The beds are amazing. Unfortunately, we got stuck with a "city view" room, which translates to looking onto a... more

We stayed at the W Lakeshore the second weekend in August for three nights. All in all, it was a pleasant--but relatively average--hotel experience. Positives *Cool Decor *Great Bliss spa products in the room *Staff was helpful--when someone cut in front of us in the check-in line, we complained to the staff and were given free drink coupons *The "Whenever,... more

My husband and I stayed at the W for one night and had a good stay. The room view was fair...not of the lakefront though which was disappointing. Although the bathroom setup has taken quite the beating on these reviews my husband and I loved it. It was different from any where else we've ever stayed. Overall the room was... more

Overall we had a great stay at the W Chicago Lake Shore. Some positives - View and proximity to Navy Pier are great. The decor of the hotel is really done well. Beds are the most comfortable I've ever slept in. The service and staff were above average. Negatives - ask for a room without a connecting door - we... more

We are starwood preffered guest members and got a rate of 129 for a saturday night so we jumped on it for a quick getaway. We arrived to a 7th floor lakefront view and a great little room. The hotel looked really nice. The lobby was really cute, as most W's are, and the gym looked amazing. Pool didn't look... more