This hotel was was OK. The front desk staff could really use some training. It seems like they were nice, and tried to be helpful but simply don't have the skills or training. The rooms were good, roomy, clean and updated. The beds and pillows were great. Was a very nice lobby, great location, and reasonable rates. There isn't a... more

I stayed at this hotel on the nights of June 6 through 8 along with my quiz bowl team for the National Academic Championship. When our team arrived, our coaches got us checked in and distributed the room keys to us, and we proceeded to go upstairs to our designated rooms. (This 11-story hotel has 3 pretty quick elevators, so... more

Since Holiday Inn took over this hotel (formerly a Ramada Plaza, before that a Clarion, and before that a Wyndamm) it seems to have been upgraded in every respect. HOWEVER, the air conditioning throughout the hotel still has problems. The rooms are not as cool as they could be, and the hallways and lobby are too warm. I don't know... more

Walked in after a long road trip looking for a night's accommodation before returning to Europe, and - despite the front desk being busy with large corporates (various airline crews checking out), I got a very genuine welcome from the Indian front desk manager and was offered a competitive rate. Hotel very tidy, with limited signs of good use (i.e.... more

When I arrived this place by hotel shuttle from Chicago O'Hare airport, the receiption couldn't find my booking information; it must be some communication mistakes from the online hotel booking agency, however, the receiption still offered me the same room rate. without any hesitation. My first room was opposit to the crowd road so I felt some concerns, because I... more

I had a late flight in to O'Hare, so I wanted a hotel close to the airport before heading in to town the next morning. Although this hotel had not been reviewed much yet on here, I decided to take a chance since this hotel is so close to the airport. It was not a disappointment at all. It is... more

I found this to be a great hotel. Getting there was an issue only because there are several Holiday Inns in the area and all have hotel shuttles. But, once you find the correct one it is a short ride to the hotel. The rooms were great and the hotel restaurant was clean and fast. I will stay here again... more

I suffered a robbery last November 2 at Holiday Inn Chicago O’Hare Hotel. I was stolen two unique pieces of jewelry, handmade designer rings, which I left behind at the bathroom of my room when I left the hotel. I called back to the Hotel when I arrived to the airport, and the Front Desk Manager told me he had... more

Based on the reviews I read on this site, I wasn't expecting much and I was pleasantly surprised. The reviews, however, seemed to refer to previous owners (Ramada). I am pleased to report a quick and efficient check-in, a pleasant and helpful staff (inclduing an in-room call from the consierge asking if I needed anything), efficient wireless hook-up, and a... more