This hotel was a tremendous find. I was worried about the criticisms of it on Trip Advisor but they were RIDICULOUS. This was a superb hotel, scrupulously clean, a very comfortable and well-equipped room, a central location, and most of all, welcoming and efficient. Each evening I felt that I was coming home . Nothing was too much trouble for... more

I recently spent one week at the Whitehall. It was fantastic! The most comfortable hotel bed I have ever slept in. The food at the Hotel's restaurant was well above par. Try the corned beef hash for breakfast - BEST I EVER HAD! We plan to return again - hopefully soon. more

I stayed at the Whitehall while I was taking the Illinois Bar Exam in late July, 2008. Overall, the stay was quite pleasant. Check-in was quick, and a friend and I were both upgraded. As far as service, it was always very efficient and friendly. When I alerted the desk that the safe was not working properly, a very courteous... more

We booked this hotel for a special "Girls Weekend" and birthday celebration as we were enticed by the advertisements such as: "newly renovated boutique hotel near downtown Chicago." We arrived at the hotel and immediately had the following issues: •Their restaurant and bar were not working because of some electrical and licensure issue •No room service was available •One of... more

Popped back in last Saturday for another night stay visiting Chicago for dinner with a friend. Slight delay at check in less than 5 minutes. Got to the room and it was fine. The only issue was the thermostat for the air conditioner needed a bit of work to sort it out. Bathroom was clean and the decor was ok.... more

This hotel was horrible. The halls looked like a hotel out of the 80's (old, stinky, trash not emptied for days), the elevators are so narrow 4 people is a TIGHT fit, the furniture in our room was ribbed and torn - the cushion was coming out of the chair, the walls were cracked and the wallpaper was coming off,... more

I spent a lot of time on-line looking for the "right" hotel we would want and the Whitehall was what I wanted for our 30th anniversary. It was even better than expected. I've booked on-line before and was deeply dissappointed. But at the Whitehall our Pinnacle King was wonderful. We had a four poster bed with more than enough down... more

A disaster from the start. We had reserved two adjoining rooms at the Whitehall, upon check-in were told that 1) only one of the rooms was ready (it was 4:30pm!) and 2) that they actually don't have adjoining rooms. There was confusion among the front desk staff about the difference between rooms "next to" each other and rooms "near" each... more

My wife and I needed a hotel downtown to stay at while we celebrated our 6 year anniversary. We stayed downtown on our wedding night, so we wanted to stay downtown again. But it was the week of a huge music festival and prices were skyhigh. So we searched and found a great price online for the Whitehall. We knew... more