In September of this year, my wife and I used the Palmer House's hotel reservation website to book a stay with check-in December 4 and check- out December 7. On September 29, 2008, we received a confirmation e-mail from the Palmer House confirming a "bed-and-breakfast" rate of $269.00 per night. On November 17, we realized that we needed to arrive... more

Nice hotel, good location, I got a good deal on Priceline that made my stay a bargain, but the hotel would not have been worth the rack rate. Priceline rated it a 4 star, but I would give it 3 1/2 stars at best, based on the condition of the carpet, somewhat thin walls and ordinary bathrobe (which itself was... more

I stayed at the Palmer house for a few days for a conference at the hotel. Pros: Stunning, historic public spaces. Prompt service (bag check, front desk, luggage check, concierge, etc.). Don't be put off by what may appear like a daunting line-up: This is an enormous hotel, but they seem to have lots of very professional staff to cope... more

We stayed at this hotel Nov.3-6, it was booked through Priceline as 4 star in the loop. Lobby and public places beautiful and historic, but rooms very varied and not as nice as other hotels with same rating. The worse part of this hotel is they nickel and dime you to death. Very expensive charge for internet in your room... more

We stayed at this hotel for a night. Positive points: location is great, 2 mins from Art Institute, Millenium park etc. We got the room on hotwire for 89 + taxes, so it was a good value. Otherwise, this is a type of a hotel which pretends to be expensive, but (virtually) everything is done with rather bad taste. So,... more

We stayed at The Palmer House for three nights. The lobby is huge and beautiful. The check in was quick, we had called ahead requesting a room with two beds and were very pleased that was honored. We were put on floor 22 which is the executive level. We didn't have the noise issues that others have mentioned except in... more

I was in Chicago with two friends for a class. We knew we wanted to stay downtown so I booked this hotel through priceline's name your own price. While we were gone, our toilet overflowed and it was fixed by the staff but our carpet was still wet when we got back from class that evening. We also discovered that... more

The Palmer House Hilton is among my favourite Chicago hotels again. After a few negative experiences with customer service over the past couple years, I had chosen to stay elsewhere on my four or five visits to Chicago a year. For a last minute trip we received this hotel thru a blind booking service, and I am so glad we... more

I stayed for four nights in the hotel in late October. I was concerned after reading some of the earlier reviews. On arrival in the hotel the lobby resembled a train station, a conference group were checking in - once we got to reception the staff were very efficient. The rooms were spacious, comfortable and clean the only issue was... more