We stayed at the Monumental (former Crowne Plaza) for 14 nights and it was marvellous. From the night we arrived until the morning we left all staff were extremely helpful, especially the front desk, were very friendly and nothing was too much trouble. The rooms were cleaned daily and were always spotlessly clean and the bathroom well stocked. We had... more

I came to the hotel as a last minute trip. I called them and found out they were no longer Crowne Plaza, but the agent still welcomed me explaining everything remained the same, just the name changed to Monumental. I was given a room on the forth floor with a pool view: It was incredible. I was only going to... more

We decided to book a last minute to Orlando for a week at the beginning of December and this happened to come as part of a flight & hotel package for £400 each. When we arrived, I thought "Wow, the rooms are nearly as nice as MGM Grande in Las Vegas." I couldn't believe how nice it was considering how... more

This hotel has changed it's name to The Monumental. Be aware if you are trying to find it as it has no signage. We went round in circles trying to find it. The hotel staff are unhelpfull, and at times rude. If you find anyone that is.the place is like a ghost town. It is very dated, and could do... more

I booked this hotel through Hotwire as I was looking for a 4 star resort. Four stars is a completely inaccurate description of this property. The pool is lovely, however, there are few amenities. There were not towels poolside and we got an attitude when we inquired for some. My husband went to the lobby early this morning for a... more

We got a good deal on this room, a last minute Hotwire thing. It lived up to the other reviews... my main concern when I stay somewhere is the cleanliness and the SMELL (I can't stand smelly places, whether perfumey or stinky). Anyway, this place was very clean, and had only clean smells (yeah!). The fitness room is small but... more

I stayed here for a workshop. The location is pretty isolated and if you don't have a car ( I didn't) there really isn't anything to walk to. I did walk to an outlet mall, but it was well over a mile and no sidewalks so for some, that might be too much of a trek. Nice mall, though. The... more

Stayed at the Crowne Plaza Resort for 2 nights, would definitely recommend the hotel, very clean, front desk staff were superb and the rate was very good. One tip, if you are going to have breakfast there allow plenty of time, whilst the quality of food is good the service is a little slow. more

Just checked out of the hotel. The facility was on par with Crown Plaza but the room service was terrible. Had to wait over 1 hour for delivery of coffee and bagels. Had to make 3 calls to get it then. Delivered without cups, sugar, cream or spoons. The tray still had food from the previous delivery. Had to call... more