The Dolphin and Swan are clearly more business traveler-oriented than the other on-site Disney resorts. That said, these properties occupy a "neither/nor" status. As a person who travels frequently on business, they're not what I would consider a serious business class hotel, but at the same time, as a family man who has been to Disney World 6 times in... more

Booked two nights at the Dolphin, I was expecting the worst, due to all the bad reviews. My decision to stay there was because it was conveniently located near Epcot, and we had the options of walking or taking the water taxi. We arrived early on the 6th, and we asked if we could check in early, and our room... more

We've stayed in many hotels in Florida in the 5 times we've visited from England but this place is barely average. We paid $400 per night and yes,the Epcot view is great but this is very expensive for a firework show when the rest of the package is so poor. $10 'resort fee' for items we didn't want is unacceptable... more

When we arrived for check-in we were advised that there was a separate charge to park. There is not a charge at other disney resorts. Then we were advised that there was a $10.00 +tax charge per day for a resort package fee. That included 2 bottles of water, internet access and phone calls. We were not advised of either... more

Although the front desk staff was very helpful and friendly and beds were comfortable, I will not go back to the Dolphin hotel. For the cost of the reservation, I was expecting a much nicer facility. From the moment that we stepped into the hotel, I was disappointed by the tired appearance of the Dolphin. The hotel is worn out... more

I remember when the hotel was built about 15 years ago. It was high profile, very cool. Nothing's been done with my room since it opened - it was very tired. I had a business colleague who asked to be moved and got in one of their refurbished rooms. He said the newer room was much nicer, so I'd suggest... more

I took my family to the Dolphin in September. I thought that it had a cold atmosphere and literally a very cold pool. The hallways were so 80's and the rooms were sort of small. We felt cramped. I prefer the Disney moderates because at least you get a refrigerator and it doesn't take eight minutes to get to the... more

We picked the Dolphin resort based on its proximity and convenience to get to Epcot since we were attending the Food and Wine Festival, also we thought it would be a top notch hotel based on price and location. This hotel is very business like, it doesnt have the same magical feel as other Disney resorts, nor is it considered... more

I was very disappointed with the hotel, service and employee attitudes at the Swan. Upon arriving after 10 hours of travel, I was not greeted by the concierge or the bell staff. The front desk staff ran me through the room, rate and also their "late check out" options. When I called down to the front desk to utilize this... more