Booked this hotel last minute via Amex. Excellent rates in a lovely room. Early check-in and late check-out. Wine and cheeseboard in the room. After 12 hours a day in the theme parks the Hyatt is a grown up respite from the craziness of WDW and Universal. Excellent restaurants, great staff who were very helpful. Loved the welcome champagne on... more

Spent 8 nights at the Hyatt before moving onto the Hard Rock at Universal and then Riu Palace Playacar, Mexico. We booked the hotel direct with Thomson at an excellent price. We upgraded to a Club Room (more on this later) which to us was definitely worth the extra £30 per night (Husband, daughter and myself). The hotel lobby, gardens... more

We checked into the Grand Cypress, after checking out of a condo hotel due to LACK OF SERVICE! Upon arriving at the Hyatt Grand Cypress, we were greeted by an employee, four times before reaching the check in desk. WOW! I was impressed before I checked in. Our room was a typical - two queen beds, and our view was... more

Our family of four (kids age 12 and 9) just returned from a 4 night stay at the Hyatt Grand Cypress. It was the first stop of a two week trip continuing in Miami and then cruising the Bahamas. We had a great time. My husband and I stayed there once 16 years ago and the hotel basically looked the... more

I loved this hotel for many reasons: Great location, just 5 minutes from Disney World, 15 mins from Seaworld & Universal Studios. The hotel is big but never feels to busy. It is very clean, service is good. There is so much to do here - sailing, kayaking, pitch & putt golf, pools, cycling.......you will not be bored. Rooms -... more

Just back from a 12 night stay at the Hyatt with my daughter. We loved the Hotel especially being able to nip downstairs for our Starbucks Coffee to start the day!! Staff extremely helpful and friendly however not in your face every minute of the day. I notice that people on this forum have said the hotel is dated -... more

My wife and I stayed here for three nights and absolutely loved it. The hotel is big but the service is so good it makes it seem smaller. The grounds are immense and sumptuous; the amenities plentiful and well cared for. We stayed at the Regency Club level and that was a steal. For example, the breakfast was continental but... more

We have stayed here a few times and will go back again. The people are very helpful and the rooms which have two balconies are excellent with great views. The prices for meals at the restaurants in the hotel are off the charts. Very expensive so you may want to think about eating off the property. The pool area was... more

We have just returned from a 4 night stay at this hotel and were not that impressed. The hotel is very nice and big but for me this was a downside, with soo many guests you often had to wait a while to get the lift and the walk from your room to the self car park was quite far.... more