just came from a weekend in lisbon and just have to say that the building where is set is stunning but the rest will never match a 5 star hotel....Service is simply a joke....there was only one guy in the pool area, as you can imagine the service was just poor....towels we needed to get them ourselves; we order some... more

Hotel is a bit far away from the city centre but taxis are really inexpensive. We had ordered an airport pick-up via concierge which was a Mercedes drive but compared to the prices of taxis I recommend the use of latter. The pool area is a relaxing place during the summer months. Room was okay although definitely did not meet... more

Arrived at the Pestana Palace, a good drive outside of the city which was set in beautiful grounds and we expected upon arrival that our room would be as luxurious as the 'palace' itself. How mistaken we were, the room was tiny and in a separate wing to the 'palace' which meant we had to walk forever. We were really... more

My girlfriend and I stayed at the Palace for 7 days. I really cannot say enough good things about the hotel and its staff. Service was extremely attentive without being overbearing. We stayed in the West wing and had a very large room, much bigger than we were expecting. Had all the usual mod cons (inc air con which is... more

Stayed at the Pestana for 5 nights. Loved the hotel. Oppulent surroundings but friendly accomodating staff. The rooms (garden room) are ordinary enough and noisy. Breakfast was very good. Pool area great but got very busy at the end of the day as people returned to the hotel. Was too busy on the saturday afternoon. It really is a haven... more

I just returned from a 6-night business stay in Hotel Pestana Palace in Lisbon. The hotel occupies a beautiful 19th century palace with two modern wings, nicely fit into a fantastic garden, rich of shadow, which is nice in this hot climate. The outside swimming pool is also a beauty. Returning from work in the afternoon it is an oasis... more

The hotel is quiet luxury hotel in a very quite neighborhood off the beaten path in Lisbon. While not exactly close to anything, it is between a lot of useful sites to see in Lisbon. The main building of the hotel is a restored 19th century 'mansion' with a nice restaurant and bar area. The rooms and other facilities are... more

Wow...... and wow again. Everything was perfect. The palace itself in which the hotel truly is situated is breathtaking. The frescos and decor are in fabulous condition, and it has wonderful ambience. We felt really welcome and at ease. The staff could not be better - friendly, helpful, exceptionally professional, caring and good humour. Beds and rooms are comfortable, restaurant... more

Sincerely..one of the best places I have been. The gardens took my breath away. When you reach the SPA area, my god...it´s so relaxing. We spent 4 nights at this amazing palace. The rooms are quite nice (if you can ask for a room on the west wing.They have the best view). We booked it directly with the hotel. As... more