Never stay at this place!!! It started out looking nice, but as soon as we pre-paid our room the owner started acting really disgustingly. he didn't provide us with any essentials of a normal hotel room, like soap hangers in the closet, making the beds, cleaning the bathroom. There was damage to the room before we came in and he... more

My husband and I are just about to check out after a week here at Residenza Millennium and I am almost in tears! I am so sad to leave Florence and this wondreful hotel. We booked it but I'm not going to lie we were a little skeptical before getting here. Well, we arrived here and we had the best... more

The hotel is brand new, the bathroom in our room was immaculate, flat screen tv, air condition work perfectly! All of the people at the hotel were like a family. I was deeply moved by their service. I strongly recomend anyone who is going to visit Firenze. more

A very excellent experience. What makes the difference is the level of service provided by the staff. They have been very efficient, helpful and friendly. I totally enjoyed this wonderful experience. Looking forward to coming again. more

We traveled with a group of 4 in April,2008. All of our rooms were unique,spaceous and beautiful in there own way and our bathrooms were brand new with working showers, finally! The staff was just fantastic, the owner pays a lot of attention to his guests with heplful recommendations about sightseeing and entertaining. more

Initially thought the place was nice with location and price, but those feelings changed when we had a very scary interaction with the owner. One night he got drunk and high and decided to go about opening guests doors with his master key. After waking us up with loud music, he took me to another traveler's room at 3:00am, openend... more

I don't understand these terrible reviews! The location is great - right by the main entry point to the city if by rail / bus (stazione s. maria novella). It is a stones throw from some of the most beautiful sights of the city (Duomo etc.) and the great shops!! The room I stayed in was the one you see... more

This place was great. Stayed in two different rooms at different times throughout my travels. Loved the 18th century frescos on the ceilings, met some super fellow travelers, and the location was great, right next to the train station and within 15 minutes walk of 'almost' everything-including time to wander around if you get a little lost ;) There is... more

Ignore all these bad reviews.....After visiting in July, my friend and I had such a great time we decided to come back 2 months later! We had a lovely big room with a beautiful 4-poster bed and gorgeous painted ceilings. The cleaners did a great job as the bathroom was spotless when I had my shower each morning. And the... more