A great place to stay - we loved the room, the service, the food and the location. more

The hotel is gorgeous, the staff is very accommodating, and the rooms are very stylish and comfortable. I cannot imagine going to Florence and not staying at the Relais. I arrived unwell from a business conference, and the staff took superb care of me, from recommending OTC medicines to just checking in on me. They went above and beyond the... more

We loved Relais Santa Croce finding the service to be flawless and the hotel itself a stunning contemporary traditional blend. From the moment of arrival when the doorman escorts you up to reception to the welcome drink in the lounge while the reception desk staff checks you in, the accommodating staff never miss a beat. Our room, which had a... more

The Relais Santa Croce is a stunning hotel.The furnishings are contemporary in an antique palatial setting. A beautiful blend. The breakfasts are to die for. Besides cereal, fruits, cheeses, hot croissants, there was an amazing array of fresh pastries and pies. The service in the hotel restaurant both for breakfast and dinner was wonderful. But the service at the front... more

We stayed in Oct for 3 nights. Service was attentive, classy, and friendly. It is a small hotel so you get to know the bellmen and concierges quickly. The whole hotel is in a gutted/remodeled villa with decorator detail everywhere. Our room was average sized but so perfect, new, and clean - steam shower, free mini bar, in room internet,... more

This hotel I can say was without fault - the friendliest and most attentive staff I've ever experienced, wonderful guest rooms and public rooms literally part of a an old palace. Great (and quiet) restaurant. Recommended without any qualification. more

The Relais Santa Croce is a dream! The decor, the view, the staff, the hotel resturant and the atmospher were 5 star plus. They made us feel like we were the only guest in the hotel, like we were princesses. I dream of going back some time soon. more

This is a fantastic new hotel. Built within an impeccably restored 17th century palazzo, the style is an elegant mix of old and modern: contemporary Italian furniture and lighting with antique cabinets, rugs, and architectural elements. It’s formal but very stylish and comfy; not at all stuffy or tired. Our guest room was large, quiet, and beautifully decorated, including a... more

Siamo stati in un sogno. Non si può definire un hotel il Relais Santa Croce, è proprio un sogno. Risvegliandoci... more