I cannot say enough good things about the service I received from the Hotel Europa staff (especially Gasim & Miriam). They went above and beyond in making me feel welcome (and helping me improve my Italian), as well as helping me out when a snap transport strike disrupted my travel plans. The hotel rooms were neat, tidy and cleaned daily,... more

This wonderful hotel with his friendly host was a great treat after some difficulties in Rome. Gassim is the owner, and greeted us at all hours with a smile, and by first name. He works tirelessly, at midnight, and then with gusto at breakfast early. The rooms are very clean, and have adorable painted furniture. We had a great courtyard... more

A very pleasant stay. Although the Cavour street is busy the room was wonderfully quiet. All staff were very helpful and freindly. This hotel certainly helped to fullfill my very high expectations on Firenze. more

Stayed ay the Hotel Europa for 14days in September and found Miriam and Robert to be very congenial hosts, nothing is too much trouble and they go out of their way to help. They are afountain of knowledge when it comes to Florence and will help to make bookings for musems retaurants bus and trains etc. Room we had was... more

Stayed for three nights at Hotel Europa, and what impressed us most were the hosts Miriam and Robert, they are a great couple and are very welcoming and helpful with advice on activities, restaurants, shopping. The hotel is an excellent location very central to the Duomo, markets, railway station and all attractions that beautiful Florence has to offer. Rooms are... more

We spent a few days here at the end of October to celebrate our anniversary and we couldn't have picked a nicer spot. We fell in love with Florence and also with this hotel which, for us, encapsulated the heart of this beautiful city with its relaxed elegance and warm spirit. We had a very 'Florentine' room with a view'... more

What do you want in a hotel? 1. value 2. location 3.cleanliness 4.attentive staff i look for this first usually will never find it however this hotel provides it all along with a warm and friendly family approach. if you prefer a large impressive lobby with uniformed business like staff in a big box hotel this is not your place.... more

We decided to take a very last minute holiday in Tuscany - doing it on a 'let's busk it as we go' approach [not like us at all!] The whole week was fantastic, with our 3 days/nights in Florence undoubtedly a highlight. We booked Hotel Europa though www.venere.com - and were not disappointed in any way. We were expected and... more

A truly wonderful experience. This family owned hotel is in the heart of Florence, close to everything but when I walked through their doors I felt at home. There's no noise of the city and I had a great patio and view of the Duomo. Miriam and her family made me feel at home from the start. They made reservations... more