I read all of the reviews and was totally prepared for the worst when we left for Florence. Once we found the bus stop to head to the hotel, we piled onto a crammed bus that stopped about a half mile from our hotel and kicked us all off, i assume, because his shift was over. So my boyfriend and... more

This hotel was absolutely the worst I have ever seen. After looking at the room I immediately left and looked for a new hotel. There was mold on the floor and in the shower. The room smelled and had numerous mosquitos. Furthermore, the dust was caked on the lighting fixtures and there was an 8 month expired candy bar in... more

This place was horrible. The hot water did not work in our room, and the management kept giving us a run around as to when it would be fixed. We stayed there three days, and no one had come to fix it. They also refused to move us to another room until the last night, six hours before we were... more

Where do I start... advertised with airconditing which is ancient and doesn't work, this hotel is disgusting. The breakfast was a joke, very bad biscuits and cordial basically. The bathroom was very old and filthy, the window security shutters did not close, I could go on and on, oh and it is at least 40 minutes walk to the centre... more

This place must be improving.. We arrived late in evening and the gentleman at reception was most helpful with car parking and our load of luggage - raining too! Room was fine - clean and comfortable and everything in good order. Breakfast was about average for a 'continental' Joy to meet the lovely cheerful Sheila @ reception. She gave us... more

Comfortable and convenient for my purposes - one night and breakfast. Quite suitable. My room was clean and comfortable. Sheila on reception very welcoming. Loved Florence. more

I have to say, I was incredibly shocked that this was rated as a 3* hotel after we arrived. My boyfriend and I had booked this hotel after the company we booked with said it would be a room with a river view, but it wasn't even on the river, and our view was of the building across the road!... more

The location of this hotel was pretty awful for me, as someone relying on public transportation and walking to get around. I tried to take a bus from the train station to this hotel but got desperately lost and had to walk back to town (the bus station had absolutely no maps available to show where the bus was going,... more

Avoid this hotel if you can. We were booked there for one night and probably the worst night in our three week long Europe trip. The room was fairly big compared to other hotels in Europe but like the previous reviewers mentioned, there was no A/C. I was up almost two hours in the night since the A/C was simply... more