This hotel is right across the street from the SMN train station in Florence. The rooms are beautiful and spacious with excellent air conditioning, which we appreciated immensely after returning from long days in the hot summer streets of Florence! The shower was wonderful with good water pressure and one of the few we found in Europe that had a... more

I'm reluctant to heap more praise on this hotel, in case it gets so popular that I can never stay there again, but it really is superb. £140 a night for the kind of room that, in London, would cost you upwards of £400. The staff are fantastically helpful (even letting us go to our rooms two hours before check-in... more

This hotel was just perfect in every way. The location was very close to the railway station. All staff were equally professional and helpful. The decor throughout the hotel was beautiful and very much in keeping with the ambience of Florence. We were booked in on a bed and breakfast basis and the breakfast was exceptional, both in terms of... more

We stayed at the hotel for 4 nights on our honeymoon. Florence was our second stop. Here is the breakdown: Arrival: There is a TINY sign on the hotel making it difficult to find if you don't know the specific address. We arrived at the SMN train station and knew it was a short walk to the hotel but once... more

My wife and I spent 4 wonderful nights at the Santa Maria Novella. It was everything we hoped for and the location is GREAT. There was construction in the square but it did not bother us and when finished will make this hotel even better. Manuella at the front desk was extremely helpful and went out of her way to... more

We stayed in the Hotel Santa Maria Novella in Florence for 4 days this July. It is exceptional in many ways. The location is excellent, between the train station of the same name and the center of town. This proved great because Florence is very much a walking town. The building has good esthetics both inside and out. Our room... more

This hotel has a lovely central location; just couple of minutes from the main train station. There is a heavy construction site bang opposite it currently. Our travel agent did the biggest blunder not mentioning that we had two kids 6&9 and one infant with 4 adults. We were made to wait for two hours at the reception and were... more

This summer we traveled through Europe for a month and stayed at wonderful hotels, however, we have voted Hotel Santa Maria Novella as being one of the best hotels. Everything about Hotel Santa Maria Novella was beautiful. The entire staff is friendly, and extremely accommodating. The rooms are elegant. You truly feel you are on vacation. It's centrally located. The... more

We stayed at this wonderful hotel for six nights over the festival of San Giovanni Baptista the Patron Saint of Venice. From the moment we entered the air cnditioned lobby to the moment we left we felt we were as near to heaven as it was possible to be this side of the grave. The rooms were ideal - spacious... more