on our arrival we should have perhaps found it charming that we were supplied with our own tv remote-which they keep behind the recpetion desk in case they go missing. First alarm bell rang when we went to the lift-which cannot have passed an safety cert for sometime-we were worried we might not make it to our floor!. The majority... more

The location is excellent but thats about it the room wasn't ready when we arrived and not a three star quality, two single beds pushed together and they weren't even comfortable. The room was very very basic but the staff are friendly and the reception is 24 hour which is handy, I'd go back to Florence but wouldn't stay there... more

We selected this hotel just by its location! It is next to the main railway station. The prize was about 100 Euros per night and we thought that it was okay for the season. The moment we got in the property, reception was not up to the mark, the hotel has really old feel, you can say, its out dated.... more

Now the name of the hotel- B&H Hotels Club. Well, what can I say...before booking a room at this hotel, read all the reviews and take them into consideration. 3 stars...how funny. Don't believe the official description of the hotel as it was said many times before. I stayed there only 1 night but it was enough to make a... more

This hotel's description is pure fiction. We asked for (and got) a ground floor room- turned out to be the only groundfloor room. Wish we'd read this website before we booked it. No bar, no TV lounge, sullen female reception staff, no minibar, fridge that couldn't be plugged in because socket was bust, radio alarm gubbins broken and its faceplate... more

First of all, they advertise AC...Sweet Mother of God...there was none...only running heat. I would rather stay in a hostel than this place. Aside from the springs in the bed, no working shower and carpet that smelled like urine (maybe from us in our disgust in the elevator) The bathroom consisted of a floor meant to be the whole shower... more

This hotel was close to train station, which can be nice, but is also not the safest area of the city. The room was big, but outdated. The bathroom didnt have any sort of divider, so the water from the shower got all over everything. The room's smelled funny too. They did have a really good breakfast, by Italy standards,... more

This hotel should not be even operating. Apparently it's 3*. Joke! It shouldn't even have 1*. Firstly don't be fooled by the somewhat clean if dated appearance of the reception area. It gets so much worse. We were in a group so were occupying 3 rooms in total. Each one was worst than the other. In our room the air... more

Went there with a group--we had a very OK room. Our room needed updating desperately, but it was at least clean and the mini-fridge kept our beverages cool. One of the other people in our party had a hole in the floor that was covered up by the carpet. Some in our party thought the rooms were not very clean... more