Me and my partner stayed in the Florence in October we had a great time, the maid came to clean our room every morning and if you were still in bed she would come back while you were out at breakfast, there was always someone cleaning the hotel, the staff were friendly and the fact you could hire things and... more

Very disappointing for a four-star hotel. Extremely noisy, bad food and too far away from the city centre. We stayed for a couple of nights; the first one we couldn’t sleep at all as the air-conditioning system was on top of our bedroom on the roof and was tremendously noisy. The second night we were relocated to a “more quiet”... more

we stayed 5 days; a great value; breakfast quite satisfying; front desk young gentleman very helpful; we "bussed" into city center easily (used bus system all around Florence); was afraid to stay here after some of the reviews......turned out great. more

Stayed here in August 2006 with my fiance while on a driving trip around Italy. We chose this hotel becasue at 59 euros for a double it was cheaper than staying in town and we had a car which would make it difficult to get closer into the centre of Florence anyway. 10 minute bus ride to city. Staff service... more

worst hotel of my european tour! after a tiring day of shopping in beautiful florence, we drove for what seemed like a while to the golden tulip. food in the hotel was horrible! plates and utencils not even set up correctly. the only thing i ate was the dessert, which wasnt even that great. the room was tiny, but that... more

Upon entering the lobby mid-afternoon, I was shocked and bothered by the lack of people around. . I never saw another guest even into the evening hours! This made me very uncomfortable and I couldn’t help but wonder what was it that I didn't know about this place that others did. The receptionist was totally bored/uninterested and did not help... more

We spent 2 nights at the Golden Tulip Mirage Hotel recently. It is advertised as a 4* hotel but does reach the standard we would have expected from a 4*. None of the reception staff was particularly helpful and, in one case, the female receptionist on duty on the evening of 3 August was rude and unwelcoming on our arrival... more

I stayed in this hotel for two nights as part of a coach tour. To be honest my only negative comments relate to the size of my room and the non-functioning air conditioning. It was room 514. The expression 'not enough room to swing a cat' springs to mind and trust me...in June, it's like an oven without aircon. I... more

Very disappointed with this hotel. Stayed at Tulip hotels previously and this did not live up to expectations. It is out of town on a very busy highway in between blocks of flats. I heard the hotel manager advise people not to go out of a night because of crime (except via taxi). The rooms are very drab and we... more