The hotel is great, good location, nice bar, room was good! It has a retro elegance about it which is in-keeping with the city. more

The Grand Hotel Baglioni was wonderful! The hotel staff was courteous, professional, kind and thoughtful. Our room was clean. The furniture has an old world feel, but well maintained, and comfortable. The room felt more like a guest room in a palace that a hotel suite. And the view of the Duomo.... Wow!!! :oD We used the laundry service; which... more

We stayed in this hotel for one week in September 2008. We had a hugely enjoyable stay - the breakfast was exceptional and the views from the top floor restaurant were fantastic. The room was was well decorated and very comfortable and we enjoyed our own balcony. The reason for 4 stars and not 5 is purely because the room... more

My husband and I, plus another couple were guests at his hotel. After reading some of the reviews, we were a little worried. To be honest, we never had any problem at all here. Our room was very clean, with ironed sheets and turndown every night. We had a window over the square and no noise at all. Bathroom was... more

I stayed 4 nights in this hotel on a busines trip and found the experience overall average. I did not get a lot for the money spent. Only positive side is the location very close to down town. Room was average - at least mine as I heard there were others much brighter and larger. My room was small, without... more

This was my family's second stay at the Baglioni. The staff was quite helpful and the rooms were beautiful. The hotel is located just a short walk to many of Florence's best sights and is connected to the train station via an underground walkway. I highly recommend this property. more

This is an old fashioned hotel with a strong 19th century flavor. Ceilings are high and made of carved wood and furniture is largely antique. We probably had one of the best rooms in the hotel, which had a bedroom and a sitting area (although we didn't pay more). The bathroom was large and modern and we had 5 large... more

This was one of our favorite hotels during our European vacation. Incredibly beautiful hotel full of character! Dark wood furnishing and beams, spacious bedroom, high ceilings, sparkling white bathroom – everything was just stunning. The staff is friendly and helpful and spoke fluent English. The hotel is centrally located and all major attractions are in walking distance. The best part... more

I stayed at the Baglioni in June this year. My boyfriend was staying there for a conference and so I accompanied him - I had first stayed in Florence in May this year and loved the place and wanted to show him around in his spare time! The hotel is stunning - the woodwork and corridors are beautiful. I think... more