I must be in the Twilight Zone. The picture of the hotel is nothing like the one we stayed in. We were only there for one night on a tour, and it was undeniably the worst one night stay. Although clean, the hotel is shabby and worn. Because of the streets being ripped up, we had to lug our luggage... more

Stayed here 3 nights for sight seeing in Florence. Good location right opposite the railway station. Room was clean, but breakfast let the hotel down badly. We were in a group of 16 tourists and as such was given a half hour slot for breakfast. We had to eat in an overflow room which was cluttered with too many plastic... more

A great location, beside the road from train station and walking distances from Florence tourist attractions. The hotel is old little neglected and the rooms are small. The price is excellent but you get what you pay. more

On arrival at the hotel we were told that we'd been upgraded, and directed to the newly renovated part of the hotel called the "City Residence". We'd booked a luxury junior suite with jacuzzi. The new part of the hotel has a very tasteful entrance lobby, and we were directed to a room on the first floor. The room was... more

I stayed at this hotel in Sept '07 and have to say for me the location was fantastic. It's right across from the train station and pretty centrally located for the tour buses, and most attractions. The staff were very helpful and my room was very clean. The hotel has a very nice breakfast with lots of choices and is... more

After reading so many mixed reviews about this hotel with such comments about noise, burglary and unhelpful staff. I was naturally concerened. But as I had already booked the holiday, there was no going back so we were prepared for the worse! After arriving at Pisa airport, getting into Florence was very straight forward. You arrive at Florence train station... more

This hotel was part of a last-minute flight-and-hotel deal my friend found... so I only paid a little for a four-star, which was quite good. I was able to have a double room to myself. The balcony overlooked the train station and had a nice view in the morning. The bathroom was spectacular: new, large, clean, and well-stocked. The location... more

The hotel is much older than the pictures on their website. Our room is facing to a construction site. The worst thing is that the construction site started to have someone hammering at 8 or 9am so I had to wake up by 8 or 9 am. The sound insulation was not good. The only thing that i like is... more

If you're looking for a clean, decent-priced hotel near the train station, this is it. My room was spacious and updated (see bathroom pictures), but it faced the street and train station and was quite noisy some nights. The bell tower rings at the nearby Santa Maria Novella too, which woke me up as well. Rooms that face the back... more