Our room overlooked the river and we opened the window and had a great view. The street is heavily traveled by cars and many people. Personally, I loved having the window open and hearing the city noises. The rest of my family slept through the outside noise. The staff was very sweet and professional and always available to assist. The... more

THE HOTEL RITZ - FLORENCE - ITALY Booked this hotel via http://www.hotelritz.net The Hotel Ritz is masquerading as a 4 star hotel but should not even be star rated if condition and cleanliness is anything to go by. We stayed for 3 nights from the 25th April, the reception staff were lovely, polite couteous and helpful, the kitchen/dining room porters... more

we have just returned from a 2 night stay in this hotel. We had a family suite - it wasn't large but was adequate. However it was very expensive for what it was. The rooms were shabby and not very well lit. Wallpaper was peeling from the walls and part of the door frame was missing on the bathroom door.... more

I read the reviews of the Hotel Ritz on TripAdvisor and was mortified! I knew I had no say so on the hotel choice since I was invited to go on this trip. I had read about dirty sheets and towels and since I am a clean freak and very particular about the sheets I decided to bring my own!... more

I have to concur with earlier reviews that noted the condition of this hotel. A 4 star hotel that was this dirty? Dirty linens, bathroom, crumbs up and down the hallway. Window with alleged view literally crusted over with crud. My advice is to do a little digging and for the same price there are way better pensiones and hotels... more

Stayed here for 3 nights last weekend, the staff were very helpful and accommodating, and the room was fine, very spacious and had beautiful views. Great location, very close to the centre of everything. Only downside was the noise of the traffic, no double glazing or sound proofing here, traffic noise was so bad we had a lot of trouble... more

Hotel was clean with necessary ammenities. Staff was warm and knowledgeable. Location was a five minute walk from Uffizi but quiet in evenings. Faces the Arno River. Would book again when in Florence again. more

Nice staff at front desk. Very helpful. Nice clean room with view. Good quality for the price. more

I had a positive experience at the Ritz. It's not a big international chain hotel, but the rate wase very convenient for the spacious room. The view from the room was great. The hotel was very clean and staff was very friendly to me. I wonder why other people comlain about this. more