The Hotel Monna Lisa is a wonderful retreat in the city center - slightly removed from the crowds of tourists yet only a few minutes walk to all the sites. I stayed two nights and was sorry I couldn't stay longer. My room in the Limonaia was beautifully decorated, spacious and very comfortable. The bath was also spacious and the... more

Hotel Monna Lisa is a great place to stay. The room we had was huge! I was a bit concerned at first because we were located on the ground floor just across from the bar and the breakfast room. I thought there would be noise problems, and it kind of made me uncomfortable to be so close to the public... more

I stayed 5 days at the Monna Lisa in the old buidling, then took a side trip to Naples, and returned to Florence, spending 2 more nights in the new addition. I loved this hotel. The first room was charming, with beautiful wooden beams in the ceiling. The newer room was also quite large, especially by the standard of most... more

Our family group of 3 adults stayed at the Monna Lisa during a 4 day visit to Florence. We booked thru a travel agent a few months before our trip and had no issues with overbooking or wrong accommodations, such as I've read about on this site. We found this hotel to to exceed our expectations in most all areas:... more

A stunning hotel in the middle of Florence but down a quiet road within easy distance of the Duomo. Staff are friendly. Decor is excellent. A real compliment to good taste. Anyone who doesn't appreciate this hotel is sadly missing something. more

I spent hours searching for a hotel in Florence. Even with the bad reviews the hotel looked so beautiful I took the chance and booked it. This was to be a special mother, daughter vacation in Italy. More than one person reported being turned away with a reservation so before I left the US I emailed the hotel directly to... more

We had an ok experience at the Monna Lisa although I have to say that it's definitely not a four star hotel. The garden was beautiful and the mattress was excellent but: the pillows were so so, the bathroom was tiny, the breakfast buffet was repetitive and very limited, the air-conditioning barely worked, the staff with some exceptions weren't friendly... more

We were in Florence for two nights and stayed at the Mona Lisa we absolutely loved it!!! The charm and beauty of this place is a wonderful memory of our Italian vacation. Our room was small very clean and well equiped with a mini bar flat screen tv etc The front desk was very helpful. The breakfast was excellent and... more

We just returned from our trip to Italy and sadly must report that the experience at the Hotel Monna Lisa was not a good memory for such a lovely city. The hotel by any standards - European or American - or on any level - cleanliness, location, safety, friendliness or customer service - the hotel was terrible. The photos do... more