From our arrival we received five star treatment. The staff were very friendly and professional. The room was spotless and comfortable. Although some renovation work was taking place outside during the day - it just didn't seem to matter as everything else was so good! The location was perfect - near to the station for travel to airports and Siena... more

A pleasant enough 2 night say in February. Hotel communal areas and courtyard very nice, free welcome drink when you arrive is a nice touch. Breakfast is adequate. Our double room was OK, very blandly decorated and fairly small. Temperature not controllable except by opening window - quite hot even in winter. Bathroom very small, bidet and toilet opposite each... more

Stayed at the Rivoli for three nights at the end of December. We had two Triple rooms and they were both very nice. The location is great. Less than ten minutes from the train station and a short walk to all of the great sights of Florence. The front desk staff is really great!!! They were very helpful with walking... more

The rooms are comfortable and roomy and well furnished. We had a courtyard view room and the noise level was low. The front desk staff are friendly and helpful. The rooms are kept very clean and the linens are good quality. The breakfast is more than adequate and has a variety of food to suit a majority of people, and... more

Had a few doubts after reading some of the reviews but all ended well. Hotel very clean.Staff couldn`t have been more pleasant or helpful.Garden area brilliant after a day sight-seeing.There is a bar in the street where customers do spill onto the pavement--walking on the other side solves the problem! Hotel within walking distance of most sights/galleries--however taxis didn`t seem... more

Just come back from a beautiful weekend in Florence - Bristol to Pisa - Bus to Florence amazing 8 Euro . Would recommend anyone looking to go to Florence & save some money to travel this way. Simple & easy. Stayed ay Hotel Rivoli what a lovely place . had an excellent deal booking on line with hotel.com. The room... more

Just returned from a 12 day stay in Rome, Florence, and Tuscan villages. The trip was fabulous -- we weren't prepared for the extreme heat that Italy was experiencing. Our definition of air conditioning is not the same as Italy's. One note: be sure to insist on the a/c being turned on in your room. Ours was turned off mid-sleep,... more

We stayed at the Rivoli for two nights. They probably had the "best" service out of anywhere we stayed in Italy. (This isn't saying much, but still!) The front desk checked us in efficiently and booked us reserved tickets for the Uffizi. They also gave us excellent advice about the Galleria dell'Accademia, which is open until late evening on Fridays.... more

We stayed in this hotel in May of 07. Its very comfortable. The rooms were large and clean. Its located right by the train station. Thier breakfast room was large and comfortable. we would definitely stay again. Everyone spoke English. more