We were on a business trip to Florence and had been booked into, and stayed the night at another hotel but had to move as our first hotel had a bed bug infestation!! We managed to find rooms in the Rivoli and were welcomed there with open arms by the incredible reception staff. The hotel is clean, nicely decorated, has... more

Booked the Rivoli for a spur of the moment trip to Italy with 2 nights in Florence. With kids in tow we needed two rooms. Sadly, I did not recall I stayed at the Rivoli in 1997. Little has changed since then. The decor tired in '97, is exhusted in 2008. More importantly, the filthy carpet throughout and the moldy... more

This was a really small but cute hotel that looked like a converted pensione ( which it was). Even though the bedroom was small and we got two twin beds, when we specified queen, the balcony was really quaint and the shower was awesome. It had it's own quirks but over all, for the price and location, we agreed we... more

Very nice hotel nicely situated next to all the sites and the train station.The staff were very friendly and we got a free welcome drink on arrival. The room was spotless and spacious and the a/c worked perfectly. Breakast wasn't great but no worse than any other we ate in Italy. Nice little bar as well. Would reccomend a stay... more

My wife and I spent six nights at the Rivoli the second week of June. The rooms were relatively clean, the beds firm but comfortable. Our room was on the courtyard above the pool, and noise could be heard when noisy people were in the pool or courtyard. Don't plan to spend any time swimming, as the pool is miniscule.... more

My mother and I stayed at the Rivoli at the beginning of June. We chose this hotel mainly because of it's location - close to the station and previous positive experiences with other Best Western hotels. Thankfully we were not disappointed. The hotel was easily located, check in was simple and pleasant and our luggage was carried to our room.... more

My girlfriend and I stayed at the Rivoli for two nights. We found it to be very comfortable, quiet and the staff very friendly. Our room was at the back of the hotel and looked out onto a narrow, quiet street. A room at the front might not be so quiet as Via Della Scala is fairly busy. It’s very... more

We booked this hotel with our airline tickets as part of a vacation package with Northwest airlines. We ended up paying about $315 per night for a triple. The room was large, clean, and nicely furnished. The water in the shower was inconsistently hot and cold. Breakfast was very resonable, with both scrambled and hard boiled eggs, sausages (which tasted... more

Spent our last night in Tuscany at the Florence Rivoli. We were put in a room by the whirlpool - didn't sleep with the noise of the water pumps! Ear plugs will come in handy! The window was over looking the patio - if we opened the blinds (one was broken...) anyone could look in. The front desk was not... more