We had a long weekend there & it was fine. We had a city view room & because the breakfast room wasn't in operation we had free room service every morning (the other option was to go to the B&H Ambasciatori hotel next door, which they also own). It was great, we ate at the big table in the lounge... more

My partner and I stayed here for 4 nights in October 2008. It is situated opposite the main entrance to Firenze SMN railway station. We were a little worried about the noise, but this was never an issue. We had rooms at the back overlooking the bus station. It was pretty quiet from mid evening to about 8 in the... more

This hotel is located on top of a bus station, with buses running from 6AM to 9PM. Nowhere in the lodging information does it mention this. While the hotel was decorated nicely my traveling companion and I got a serious case of BED BUGS. These 2 issues ruined our vacation,needless to say. more

2nd hotel we stayed at and the only shower that I could turn around in. The bathrooms (2) where great one had a jacuzzi and the other one had a great shower. We spent our last night in Italy here and it was relaxing and the only room where we could not hear our neighbors. I would stay here if... more

we have orderd a Non Refundable room, when we came to the hotel, they make up with some lies, and told us that they don't have rooms and that we have to go to another hotel. we told them that we have orderd it a month ago!! & Non Refundable , but they ignore it.. the hotel pictures in the... more

We had booked a suite with a city view for 3 nights. When we went to check in we were told that we had to stay in a room for the first night, but they would switch us to a suite the next. The room was clean, but the shower was broken. When it was fixed and used it, we... more

The hotel is situated in a modern shop/office block opposite Florence's main train station, Santa Maria Novella (love the name!). Not all that easy to find because it doesn't actually LOOK like a hotel - you enter through a glass door next to a shop, and walk to the end of the corridor where you will find the reception desk.... more

This hotel is centrally located, right next to the station, which shouldn't put you off, as its not a bad area. Central Florence is very small, and every part can easily be reached on foot from this hotel. It is even possible to come back for a siesta without taking too much time out of your day. The main selling... more

1. Wir sind geschlagene zwei Stunden um die Piazza de Stazzione gefahren, ohne das Hotel zu finden! Selbst Nachfragen bei... more