Good location... 2 step from St. Mark square... rooms large and clean... exellent service... try it more

We booked our hotel with Venice.by -shortly I want to describe our experience as disaster! Starting with the wrong directions, ( as well as the wrong adress) nobody answering the phones, looking for hotel and asking everybody for more than 3 hours dragging our lagguage across the city, paying extra money for being late (actually for the girl to show... more

Although it was 6 years ago that we stayed here, it sounds like, from reading some of the reviews, it hasn't changed much. This place was a DUMP. While the location may have been convenient, the stagnant water in the canal below the window was a feasting ground for mosquitos. We were there on our honeymoon and the only bed... more

Something must have changed at this hotel! I made my booking through the Venere website on the back of some good customer reviews but got rather concerned when I ventured onto Trip Advisor for some more information and found it to be rather poorly rated. I needn't have worried. The stay was fantastic! Having arrived in Venice late in the... more

When searching for accomodation in Venice I was recommended these people - I found them very helpful and Carla met us at the Rialto stop and took us directly to our room we only waited about 5 mins. The room was clean and breakfast was more than adequate, that being juice, tea/coffee and fresh croissants, biscuits and hot toast and... more

The hotel is extremely well located and not too expensive. However, the webiste is very deceptive and you'll hardly have your expectations fulfilled when you check in. Our room was not cleaned and our brekfast was served at a nearby cafeteria where we were given just a cup of tea with some packaged cookies. What they offer as a free... more

I would have given 0 stars if I could have. My husband and I tentatively reserved their apartment for our family for May, 2005; we did give them our credit card number to "hold" the apartment, but told them we were unsure, since back then, in January 2005, USAir was possibly going out of business, and we had reservations (freq... more

I've stayed in some fleabag hotels and guesthouses over the years, and probably will again in the future, however never again will I be duped into paying Euro 130 a night for one!!! These guys just have not come to grips with what's required to run a friendly establishment - how could they, they're not even on-site to receive comments.... more

Our 3 day stay in Nov 2004 was marred by the rather unbusiness like attitude of Cristina 'forgetting' the internet rate that was offered on our reservation. Unfortunately I had not taken a copy of the email and paid 100 Euros per night, way in excess of the 60 Euros offer that I had taken up some months earlier. I... more