We did not stay at this hotel. We booked thru their website but after reading some of the accounts of poor service, etc., in TripAdvisor we cancelled the booking on March 28 for a September stay (and booked the Ca' Angeli instead which was wonderful) . The cancellation was confirmed by their agent, [--], (Giocomo Vizzotto). We returned from Venice... more

A delightful little hotel tucked away and only a ten minute walk to the Rialto Bridge. It was completely refurbished in 2000 but appears to be spanking brand new inside with brocade wallpaper, well presented bedrooms and bathrooms and tidy and clean public spaces - although remember it is small. Breakfasts were more than adequate although the same each day... more

We had 6 people in our group, 2 teens, 1 kid, 1 granny. Really great location, close to water taxi stop Ca'D'Oro. Had no trouble finding it, just follow the signs slowly. Some really cute restaurants are steps away along with the canals, shopping. The breakfast was good, pastry, meat, cheese, fruit, lots of varitety to please the kids and... more

Though I only stayed one night, I thought this hotel was great! Nicely located for easy walking distance to attractions, the water taxi and boat to Marco Polo airport. The staff was friendly and helpful with my many questions, as I was traveling alone and this was my first trip to Venice. Breakfast was simple but fine - room was... more

I booked this hotel to celebrate our 25th wedding anniversary.I had read reviews about it ( mostly good,some bad and some downright awful). I was kind of wary as all our previous holidays have been beach holidays booked through travel agents, but I need not have worried as this hotel is just fantastic!! We arrived in the evening and were... more

We had a confirmed reservation through their booking agency and they refused two weeks in advance to adjust the arrival date and cancelled the whole reservation leaving us scrambling for a hotel. Not accommodating at all. more

When we arrived at the hotel, the grouchy woman at the desk complained to us about some people talking outside her door. She then handed us our key and told us our room number. She didn't so much as smile or tell us about any of the amenities the hotel offers (breakfast room location? complimentary boat to Murano?...)She also didn't... more

My wife and I stayed in Venice for 12 days in November 2006. This hotel was wonderful. The location is great, near everything important, and the staff is friendly and helpful. The rooms are small but well appointed. Nearby restaurants had great food. We hated to leave. Venice was the best. more

I booked this hotel throught their own website asa present for my girlfriends 30th birthday. Have read previous reviews and I was not that impressed to be honest. Arrived on a Thursday late on by water taxi, lovely if expensive way to arrive in Venice. The hotel itself,Staff where reasonably helpful but not overly.The room was adequate just interesting view... more