We arrived in Venice on a hot day in July. San Marco square was packed with people and we felt doubtful about our decision to base ourselves in the hub of the tourist section of Venice. However, we followed the detailed instructions on Hotel Residence Relais’ website and easily found our accommodation, up a laneway, just a few steps from... more

Arrived at St Mark's Square. First time I had ever been to Venice. Must have passed the tiny alleyway off the square, a few times before we ventured down it to find a doorway with the hotels name above it. Modern interior to the stairway and then a tiny reception desk on the landing, with a very smiley, eager to... more

We've just returned from an amazing 5 night visit to Venice for my girlfriend's birthday. Location is perfect, just off St. Mark's square and 5 minute walk to the Rialto bridge. Staff are all friendly and helpful. We had the top room with a private balcony which was lovely to have breakfast on and chillout on the warm evenings. Breakfast... more

What a great find! We arrived on the first day of our honeymoon to Venice and Florence and couldn't have been happier. David welcomed us by immediately upgrading us to a suite - BEFORE he knew we were on our honeymoon! Everyone at this hotel was absolutely wonderful. They were always happy not only to show us the best restaurant,... more

We spent 4 nights in June 2005 at this hotel. We made our reservations through veniceby.com. There were not any problems checking in or settling the bill when we left. The cost was 290 euros per night which was well worth it given the wonderful location, size of the suite, and comfortable bed. We chose their suite at the top... more

Stayed here for 3 nights with the family. Top 'suite' for 470 euros per night. By Venice standards I guess the price was not outrageous. The location is really excellent, right next to the square and restaurants are everywhere. The hotel however has no ambience, the 'suite' is nothing of the kind, room struggled to stay cool with maximum a/c... more

My wife booked this as a birthday treat, we are very dissapointed with this hotel, its discription leaves a ceratain amount to interpretation, to be clear the hotel is not on St Marks Square, it is on a side alley and faces run down buildings. The access is narrow and cramped to a tiny reception desk at the top of... more

A little late but as I saw some mixed reviews so I wanted to add that we absolutly loved it and will stay again this summer. To find the hotel, a bit tricky, go in the San Marco Plaza looking at the Church in front of you veer to the left of the church and the alley/street is across from... more

I booked this hotel in January for my husband and I for 2 nights in June. I booked the room with the hotel direct and upon booking received a confirmation email from them saying that my booking was "definitively confirmed" and that they "look forward to receiving us as guests". For some reason I decided to double check my booking... more