This hotel actually surprised us. We didnt expect the hotel would turn out so great. After waiting at the airport for our luggages for 3 hrs, walking over two bridges with steps and our luggages, we finally checked in. We took the bus from the airport; it was only $2.50 euros and was dropped off at the main bus depot.... more

I stayed at the Carlton prior to a cruise that left from Venice. From what I've learned, the Carlton is very popular with tour groups and travel agencies. The Carlton is located on the Grand Canal on the opposite side of San Marco's square. Due to the absence of cars we were dropped off at the train station parking lot... more

We stayed at this hotel for 3 nights. The staff is not very friendly or helpful - more on that later. We were given a second floor room and while small it did contain a queen bed and a single. The single bed served as a place to situate our luggage as there was not much room elsewhere in the... more

My husband and I stayed at this hotel for our one-night stay before we caught our cruise ship the next day. We wanted something close to the port so we wouldn't have to drag our bags all over Venice. 2 small bridges and viola! You are there. About a 30-45 min walk to St Marks (allow time for getting lost,... more

We stayed here on our 2 week trip to Europe on October 08 - 10. They have no air conditioning after October 01. which upset me because i have really thick hair - so i first room i got was very nice, it was off this little court yard on the main floor the room # was 504 , it... more

I stayed at the Carlton for 2 nights with a tour group, so the rooms were pre-booked. The room felt cold and damp, windows could not lock and there was a slow drain in my tiny tiny shower stall. I didn't feel that it was particularly clean...to my taste anyway. It wouldn't have been my first choice for a hotel... more

We stayed here as part of our Globus Tour for two nights and found Grand Canal to be nice, although nothing spectular. The rooms are okay, a little small though and are suited quite close to each other so you hear everything from the walls. You even hear if your neighbour has their TV on or takes a shower. The... more

We arrived in venice after a tiring overnight journey from Salzburg, Austria. We had confirmed booking vouchers for this Hotel but once we arrived at the reception we were BUMPED off, saying that they were full and didn’t have rooms!! Just like that! I asked them as to why they didn’t bother informing us prior, to which they said that... more

Very disappointing stay at this hotel. We had booked a short trip to Venice and as a treat we had decided to stay at the Carlton Hotel. Disappointing from the word go. The reception staff were far from friendly and our room was not ready when we arrived, we were told to call back in an hour. The reception &... more