Upon check-in at the front desk we were assigned a room and I asked if it had two separate beds. The gentlemen who served me said he could not get into the computer to check. I advised him that if I went to the room and there were not 2 beds I would be back. He got someone who could... more

food is awful - be careful with the maids - I had $$$ stolen at this resort I do not recommend this resort to anyone more

We have been to Sunscape Before (twice) really like the fact it was small and affordable -Formerly Occidental Allegro, This last time, it wasnt all I had hoped, The people were friendly yet distant, I found the new staff, had really started to push purchases on us-The male staff were only interested in one thing with my teenage girls 19... more

First let me state that the year prior to going to sunscape I went to Cancun, Mexico (Grand Oasis, A+ trip & hotel). Since Cancun was so much fun, I was expecting a GREAT time in Dominican as well. My friends and I were really excited for a big 10 day trip. We are all easy going and have the... more

The entire experience was terrible. Told no at check in for an upgrade,told no with restaurant reservations, told no for catamarran booking, told no for extra towels, told no at restaurants for special requests, told no on beach for chairs. Get the point yet? THIS resort has very poor customer service and poorly maintained hotel and grounds. And don't try... more

This was our first tropical experience at an all-inclusive resort and overall I think it was a great experience! The whole thing from leaving Chicago, to arriving back a week later was just over $3k so for us that was a little pricey, but still not too bad. The biggest negitive is that there isn't much to do outside the... more

Went for 14 days and dont have one complaint at all, the rooms were perfect the staff are all friendly and funny even the maids and cleaners. Perfect if you want a relaxing holiday or a fun holiday with always something to do. The restaurants are all brilliant and there are plenty choices of food. Only one problem is the... more

My husband and I stayed at the Sunscape March 30 to April 6, 2008. We had read all kinds of bad reviews and we got very worried. When we arrived the place was beautiful and very clean. We had a room on the 1st floor and had no problems with anything. Yes the room was a bit musty but lets... more

Family of for:girl 11 and boy 4 spent a week at Sunscape Punta Cana.Only 20 minites from airport.We had to wait 2 hours for the roombut room was dirty when we got in.Room could use a lot of upgraiding.The room #5112 was humid at all times. Mould was on the walls.TV has bad reseption.Staff not very responsive to your needs.Beautiful... more